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Terms and Conditions

Last Updated: January 1, 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and KingHills Casino ("KingHills", "we", "us", "our"), governing your use of our online casino platform available at kinghills.com and associated services. By registering an account, accessing our website, or using any services provided by KingHills Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

Important: Please read these Terms carefully before using KingHills Casino services. If you do not agree with any part of these Terms, you must not register an account or use our services.

1. Definitions and Interpretation

1.1 Definitions

For the purposes of these Terms, the following definitions apply:

  • "Account" means the personal gaming account registered by a Player with KingHills Casino
  • "Bonus" means any promotional offer, free spins, cashback, or other incentive provided by KingHills Casino
  • "Deposit" means the transfer of funds from a Player to their KingHills Casino account
  • "Game" means any casino game, slot, table game, or live dealer game available on the KingHills platform
  • "KingHills Casino UK" refers to our operations specifically licensed and regulated within the United Kingdom
  • "Real Money" means actual currency deposited by a Player, excluding bonus funds
  • "Services" means all gaming services, content, and features provided through the KingHills Casino platform
  • "UKGC" means the United Kingdom Gambling Commission
  • "Withdrawal" means the transfer of funds from a Player's account to their designated payment method

1.2 Interpretation

Unless the context requires otherwise, words in the singular include the plural and vice versa. Headings are for reference only and do not affect interpretation. References to "including" or "includes" shall be deemed to be followed by "without limitation".

2. Acceptance of Terms

2.1 Agreement to Terms

By creating a KingHills Casino account or accessing our services, you confirm that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy, Cookie Policy, and Responsible Gaming Policy. These documents collectively form the complete agreement between you and KingHills Casino.

2.2 Amendments

KingHills Casino reserves the right to modify, update, or amend these Terms at any time without prior notice. We will notify registered users of material changes via email or through a prominent notice on our website. Your continued use of KingHills services following any amendments constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2.3 Additional Terms

Specific promotions, games, or services may be subject to additional terms and conditions. Where additional terms conflict with these Terms, the additional terms shall prevail for that specific promotion, game, or service.

3. Eligibility and Registration

3.1 Age Requirements

You must be at least 18 years of age or the legal age of majority in your jurisdiction (whichever is higher) to register an account with KingHills Casino. By registering, you confirm that you meet this age requirement. KingHills Casino reserves the right to request proof of age at any time, and failure to provide satisfactory documentation may result in account suspension or closure.

3.2 Geographic Restrictions

KingHills Casino services are available to residents of the United Kingdom who are physically located within UK territory at the time of accessing our services. Players from restricted jurisdictions, including but not limited to the United States, France, and countries listed on our prohibited territories page, are not permitted to register or play.

3.3 Account Registration

To register an account with KingHills Casino, you must:

  • Provide accurate, current, and complete personal information including full legal name, date of birth, residential address, email address, and phone number
  • Choose a unique username and secure password for KingHills Casino login purposes
  • Verify your email address and, if required, your phone number
  • Complete identity verification procedures as requested by KingHills Casino
  • Accept these Terms and Conditions and confirm you meet all eligibility requirements

3.4 One Account Per Person

Each Player is permitted to hold only one account with KingHills Casino. Creating multiple accounts (duplicate accounts) is strictly prohibited and may result in closure of all accounts and forfeiture of any funds or winnings. If you forget your KingHills Casino login credentials, please use our account recovery process rather than creating a new account.

3.5 Account Verification

KingHills Casino is required by UK law and UKGC regulations to verify your identity and conduct "Know Your Customer" (KYC) checks. You may be required to provide documentation including:

  • Government-issued photo identification (passport, driving licence, national ID card)
  • Proof of address (utility bill, bank statement, council tax bill) dated within the last three months
  • Proof of payment method (copy of credit/debit card, bank statement, e-wallet screenshot)
  • Source of funds documentation for large deposits or withdrawals

Failure to provide requested documentation within the timeframe specified may result in account restrictions, including suspension of withdrawals or account closure.

3.6 Account Security

You are solely responsible for maintaining the confidentiality of your KingHills Casino login credentials. You must not share your username or password with any third party. Any activity conducted through your account will be deemed to have been authorized by you. You must notify KingHills Casino immediately if you suspect unauthorized access to your account.

4. Deposits and Payments

4.1 Deposit Methods

KingHills Casino accepts deposits via various payment methods including credit cards, debit cards, e-wallets, bank transfers, and other methods as displayed on our website. All deposits must be made in the currency specified for your account. Available payment methods may vary based on your location and account status.

4.2 Minimum and Maximum Deposits

Deposit limits vary depending on the payment method selected. Minimum deposits typically range from £10 to £20, while maximum deposits may be subject to daily, weekly, or monthly limits. Specific limits are displayed during the deposit process. Players may set their own lower deposit limits through responsible gaming controls.

4.3 Deposit Processing

Most deposits are processed instantly and credited to your KingHills Casino account immediately. Bank transfers may take 1-5 business days to process. KingHills Casino does not charge fees for deposits, but your payment provider may apply their own charges.

4.4 Payment Method Ownership

All deposits must be made using payment methods registered in your own name. Third-party deposits are strictly prohibited. KingHills Casino reserves the right to confiscate funds deposited from third-party sources and may close accounts involved in such transactions.

4.5 Anti-Money Laundering

KingHills Casino operates in compliance with UK anti-money laundering (AML) regulations. We reserve the right to request documentation verifying the source of funds used for deposits. Unusual deposit patterns or large transactions may trigger additional verification procedures.

5. Withdrawals

5.1 Withdrawal Requests

You may request withdrawal of funds from your KingHills Casino account at any time, subject to these Terms and completion of any required verification procedures. Withdrawals must be made to the same payment method used for deposits, unless this is not technically possible or we agree otherwise.

5.2 Minimum and Maximum Withdrawals

The minimum withdrawal amount is typically £10 or £20 depending on the payment method. Maximum withdrawal limits may apply based on your account status, verification level, and payment method. VIP players may be eligible for higher withdrawal limits.

5.3 Withdrawal Processing Times

Withdrawal processing times vary by payment method:

  • E-wallets: 0-24 hours
  • Credit/Debit Cards: 1-5 business days
  • Bank Transfers: 3-7 business days

Processing times begin after completion of account verification and any required security checks. First-time withdrawals may require additional processing time for verification purposes.

5.4 Withdrawal Fees

KingHills Casino does not charge fees for the first withdrawal in any 30-day period. Subsequent withdrawals within the same period may be subject to administrative fees. Details of any applicable fees will be displayed before confirming your withdrawal request.

5.5 Verification Requirements

Before processing your first withdrawal and periodically thereafter, KingHills Casino will require you to complete account verification procedures. This includes providing identity documents, proof of address, and payment method verification. Withdrawals will not be processed until verification is complete.

5.6 Wagering Requirements

Funds subject to bonus wagering requirements cannot be withdrawn until those requirements are met. Only the withdrawable balance (Real Money balance minus any active bonus funds or pending wagering requirements) is available for withdrawal.

6. Bonuses and Promotions

6.1 Bonus Terms

KingHills Casino offers various bonuses and promotions to players. Each bonus is subject to specific terms and conditions including wagering requirements, maximum bet limits, eligible games, time limits, and maximum winnings caps. These terms are detailed in the specific promotion's terms and conditions page.

6.2 Wagering Requirements

Unless otherwise stated, all bonuses are subject to wagering requirements. Wagering requirements specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before any winnings can be withdrawn. Typical wagering requirements at KingHills Casino range from 30x to 50x the bonus amount.

6.3 Game Contributions

Different games contribute differently towards wagering requirements:

  • Slots: 100% contribution
  • Table Games (Blackjack, Roulette): 10-20% contribution
  • Live Casino: 10-20% contribution
  • Video Poker: 10% contribution

Specific contribution rates are detailed in each promotion's terms.

6.4 Maximum Bet Limits

When playing with bonus funds, maximum bet limits apply. Typically, the maximum bet is £5 per spin/hand/round. Exceeding this limit may void the bonus and any associated winnings. The specific maximum bet limit is stated in the bonus terms.

6.5 Bonus Abuse

KingHills Casino reserves the right to void bonuses, winnings, and close accounts suspected of bonus abuse. This includes but is not limited to:

  • Creating multiple accounts to claim bonuses
  • Using strategies or betting patterns designed to exploit bonuses
  • Irregular or fraudulent gameplay
  • Colluding with other players

6.6 Bonus Cancellation

You may cancel an active bonus at any time through your account settings. Cancelling a bonus will forfeit the bonus funds and any winnings derived from the bonus. Your original deposit (if any) will remain in your account.

7. Gaming Rules

7.1 Game Play

All games at KingHills Casino are provided by licensed third-party software providers. Game outcomes are determined by Random Number Generators (RNGs) or, in the case of live dealer games, by physical dealers and equipment. KingHills Casino does not have the ability to influence game outcomes.

7.2 Game Malfunctions

In the event of a game malfunction or technical error, all affected game rounds are void, and stakes are returned to players. KingHills Casino is not liable for any losses resulting from game malfunctions, connection issues, or technical failures.

7.3 Disconnections

If your connection is lost during gameplay, any incomplete game rounds will be resolved according to the game rules. In most cases, the game will continue to its conclusion, and the result will be recorded in your game history. You can review the outcome when you reconnect.

7.4 Fair Gaming

Players must play fairly and in good faith. The following are strictly prohibited:

  • Using automated betting systems, bots, or software
  • Colluding with other players
  • Exploiting game errors or glitches
  • Card counting or other advantage play techniques in live dealer games
  • Any form of cheating or fraudulent behavior

Violation of fair gaming rules may result in confiscation of winnings, bonus cancellation, and account closure.

7.5 Game Rules

Each game has specific rules accessible through the game interface. By playing a game, you agree to abide by its specific rules. In case of disputes, KingHills Casino's interpretation of game rules is final.

8. Account Management

8.1 Account Information Updates

You must ensure that all information in your KingHills Casino account is accurate and up to date. You must notify us immediately of any changes to your personal details, including address, email, or phone number. Failure to maintain accurate information may result in account restrictions.

8.2 Account Closure by Player

You may close your account at any time by contacting customer support. Upon account closure, any remaining balance (after completion of any active wagering requirements) will be returned to you via an approved withdrawal method. Please note that self-exclusion procedures differ from standard account closure.

8.3 Account Suspension or Closure by KingHills

KingHills Casino reserves the right to suspend or close your account immediately and without prior notice if:

  • You breach any of these Terms and Conditions
  • We suspect fraudulent, illegal, or inappropriate activity
  • You provide false or misleading information
  • You fail to complete verification procedures
  • Your account remains inactive for an extended period
  • Required by law or regulatory authority

8.4 Inactive Accounts

Accounts with no login activity for 12 consecutive months are considered inactive. KingHills Casino may charge a monthly maintenance fee of £5 (or equivalent) on inactive accounts with a positive balance. If the account balance is insufficient, the account may be closed.

8.5 Dormant Accounts

In accordance with UK regulations, funds in accounts inactive for more than 12 months may be transferred to a segregated dormant account. You retain the right to reclaim these funds at any time by contacting customer support and completing identity verification.

9. Responsible Gaming

9.1 KingHills Casino Commitment

KingHills Casino is committed to promoting responsible gaming and protecting vulnerable players. We provide various tools and resources to help players maintain control over their gaming activity. For detailed information, please refer to our Responsible Gaming Policy.

9.2 Deposit Limits

You can set daily, weekly, or monthly deposit limits on your KingHills Casino account. Once set, deposit limits take effect immediately for increases and after a cooling-off period for decreases. Limits can be adjusted through your account settings.

9.3 Reality Checks

KingHills Casino offers reality check reminders that notify you of the time and money spent during your gaming session. You can configure these reminders in your account settings.

9.4 Self-Exclusion

If you feel you need to take a break from gaming, you can self-exclude from KingHills Casino for a minimum period of 6 months. During self-exclusion, you will not be able to access your account or receive marketing communications. To set up self-exclusion, contact our customer support team.

9.5 GAMSTOP

KingHills Casino UK is registered with GAMSTOP, the UK's national self-exclusion scheme. If you wish to self-exclude from all UKGC-licensed gambling websites, you can register at www.gamstop.co.uk.

9.6 Support Resources

If you or someone you know is experiencing gambling-related problems, please seek help from organizations such as GamCare, BeGambleAware, or Gamblers Anonymous. Contact details and resources are available on our Responsible Gaming page.

10. Privacy and Data Protection

10.1 Data Collection

KingHills Casino collects, processes, and stores personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Details of how we collect, use, and protect your data are provided in our Privacy Policy.

10.2 Data Usage

We use your personal information to provide services, verify your identity, process transactions, prevent fraud, comply with legal obligations, and send you relevant communications. You may opt out of marketing communications at any time.

10.3 Data Security

KingHills Casino implements industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal and financial data. However, no method of transmission over the internet is completely secure.

10.4 Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. In accordance with UK gambling regulations, certain records must be retained for a minimum of 6 years after account closure.

10.5 Your Rights

Under UK GDPR, you have rights including access to your data, rectification of inaccurate data, erasure (where applicable), restriction of processing, data portability, and the right to object to processing. To exercise these rights, contact our Data Protection Officer.

11. Complaints and Disputes

11.1 Complaint Procedure

If you have a complaint about any aspect of KingHills Casino services, please first contact our customer support team via email, live chat, or phone. We aim to resolve all complaints fairly and promptly within 7-14 business days.

11.2 Escalation

If you are not satisfied with the resolution provided by customer support, you may escalate your complaint to our Complaints Manager. Please provide full details of your complaint and any relevant documentation.

11.3 Alternative Dispute Resolution

If your complaint remains unresolved, you may refer the matter to an approved Alternative Dispute Resolution (ADR) provider. KingHills Casino UK is registered with [ADR Provider Name]. ADR services are provided free of charge to players.

11.4 UKGC Complaints

As a final resort, you may submit a complaint to the UK Gambling Commission if you believe KingHills Casino has breached licensing conditions or regulations. The UKGC does not handle individual player disputes but investigates operator compliance.

11.5 Dispute Resolution Terms

All decisions made by KingHills Casino in relation to disputes are final. By using our services, you agree that our interpretation of these Terms, game rules, and promotional terms is binding. Records of all transactions and game play are maintained for dispute resolution purposes.

12. Intellectual Property

12.1 Ownership

All content on the KingHills Casino website, including but not limited to text, graphics, logos, images, software, and games, is the property of KingHills Casino or its licensors and is protected by copyright, trademark, and other intellectual property laws.

12.2 Limited License

KingHills Casino grants you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission.

12.3 Trademarks

"KingHills Casino", the KingHills logo, and other marks displayed on our website are trademarks of KingHills Casino. You may not use these trademarks without prior written consent.

13. Prohibited Activities

13.1 Illegal Activities

You may not use KingHills Casino services for any illegal purpose or in violation of any applicable laws. Prohibited activities include but are not limited to money laundering, fraud, identity theft, and financing of illegal activities.

13.2 Fraudulent Behavior

The following activities are strictly prohibited:

  • Using stolen or fraudulent payment methods
  • Chargebacks or payment reversals without legitimate grounds
  • Providing false identity or payment information
  • Creating multiple accounts to abuse bonuses or promotions
  • Collusion with other players or third parties

13.3 System Abuse

You may not attempt to gain unauthorized access to KingHills Casino systems, interfere with website functionality, use automated tools or bots, or engage in any activity that may compromise system security or integrity.

13.4 Consequences

Violation of prohibited activities will result in immediate account closure, confiscation of funds and winnings, and potential reporting to law enforcement and regulatory authorities.

14. Limitation of Liability

14.1 Service Availability

KingHills Casino strives to provide uninterrupted service but does not guarantee that our website or services will be available at all times. We are not liable for downtime, maintenance periods, or technical issues beyond our control.

14.2 Game Outcomes

KingHills Casino is not liable for game outcomes, as these are determined by RNGs or live dealers. We do not guarantee winnings and cannot be held responsible for losses incurred through gameplay.

14.3 Third-Party Services

Our website may contain links to third-party websites or services. KingHills Casino is not responsible for the content, accuracy, or practices of third-party sites. Your use of third-party services is at your own risk.

14.4 Maximum Liability

To the fullest extent permitted by law, KingHills Casino's total liability to you for any claims arising from your use of our services shall not exceed the amount of deposits made by you in the six months preceding the claim.

14.5 Indirect Damages

KingHills Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use or inability to use our services.

15. Governing Law and Jurisdiction

15.1 Applicable Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15.2 Regulatory Oversight

KingHills Casino UK operates under license number [License Number] issued by the United Kingdom Gambling Commission. All operations are conducted in accordance with UKGC regulations and licensing conditions.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

16. Contact Information

16.1 Customer Support

For questions, concerns, or assistance regarding these Terms or KingHills Casino services, please contact our customer support team:

  • Email: support@kinghills.app
  • Live Chat: Available 24/7 on our website

16.2 Complaints and Disputes

Email: complaints@kinghills.app

16.3 Data Protection Officer

For privacy-related inquiries or to exercise your data protection rights:

Email: dpo@kinghills.app

16.4 Responsible Gaming Support

Email: responsiblegaming@kinghills.app

Acknowledgment: By registering an account with KingHills Casino and using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You further acknowledge that you are of legal age, meet all eligibility requirements, and accept full responsibility for all activity conducted through your account.

Document Version: 2026.01 - KingHills Casino UK

Last Review Date: January 1, 2026